Step 5 of 12 steps to GDPR compliance in 12 posts

By Qubic Administrator 2 weeks agoNo Comments
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This is Step 5 in our series of emails designed to help you get ready for GDPR. If you have missed any in the Series and would like to catch up, please email or you can view them here.

The 25th of May is not very far away now. If you follow the practical steps in our series of emails, you should be getting into good shape but, if you need someone by your side to get you over the line, we are here to help.


Individuals will have the right to request access to the information that you hold on them.

You should update your procedures and plan how you will handle requests to take account of the new rules:

  • In most cases you will not be able to charge for complying with a request.
  • You will have a month to comply, rather than the current 40 days.
  • You can refuse or charge for requests that are manifestly unfounded or excessive.
  • If you refuse a request, you must tell the individual why and that they have the right to complain to the supervisory authority and to a judicial remedy. You must do this without undue delay and at the latest, within one month.
If your organisation handles a large number of access requests, consider the logistical implications of having to deal with requests more quickly. You could consider whether it is feasible or desirable to develop systems that allow ‘self-service’ so that individuals to access their information easily online.

We are here to help

Qubic can work alongside you to help you meet the conditions laid out by the Information Commissioner’s Office for compliance with the new legislation. We have a team with expert knowledge, experience and technology to help your organisation be ready for GDPR on 25 May – but that’s not very far away now.

You can’t afford to wait any longer – contact Qubic today on 020 8601 7000 and we can help you work towards compliance. Even the longest journey starts with the first step…

  GDPR in 12 Steps
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