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Microsoft Teams Phone System & Collaboration
Microsoft Teams Telephony – Combining the familiar ease-of-use of Microsoft Software with 25 years of telephony experience and knowledge of Qubic.
Microsoft Teams is a standard part of the Microsoft Office 365 suite and is set to become the standard collaboration tool as Skype for Business is phased out over the course of 2019. Out-of-the-box, Teams provides a hub for teamworking. It provides instant access to chat conversations, content, and tools from across Office 365 into a single workspace. In addition to chats, Microsoft Teams also supports video calls and meetings.
What we Offer
Teams Phone System
Telephony users interact with Phone System by using Microsoft Teams as their interface. This provides full PBX telephony functionality such as making and receiving calls, simple voicemail and transferring calls. All this functionality is available ‘internally’ across your company network ‘out-of-the-box’.
Custom Call Plans
Customers of Microsoft have to buy a ‘Calling Plan’. Put simply, Calling Plans are very similar to an old-style mobile phone contract where you pre-commit to domestic and international minutes and there are many issues created by this such as; you have to ‘buy minutes’ for each user and these cannot be shared; you have to pay monthly by Credit Card; unused minutes cannot be carried over. With Microsoft Teams Telephony from Qubic, we provide straightforward, per minute, company-wide billing, just like with any ordinary business phone system agreement.
Direct Routing
Qubic can provide Direct Routing for clients that are using connectivity via the public internet or, if the customer uses Think Nexus® Connectivity (Qubic’s own circuits), calls are routed directly to the Qubic Cloud without crossing the public internet. In either case, calls are directly routed to PSTN over the same High Availability SIP and billed per minute.
External Integration
This solution can be used across multiple devices with Teams being available across Windows Mac, iOS and Android platforms and all within a single Office 365 licence as well as some basic IP phones or specialist Teams Devices.
You can connect your Microsoft Teams system to the Public Switched Telephone Network (PSTN) in either of two ways; using a Microsoft calling Plan or via Direct Routing.
Resilient SIP Trunks
High-Availability SIP trunks provide a future-proofed, resilient telephony service. We design our Think Nexus® Telephony solutions with the voice servers located across multiple centres within the Qubic Cloud Nexus.
Users and sites are connected to the Qubic Cloud Nexus through our Think Nexus® Connectivity services for added security and performance. Finally, non-geographic numbers can be added to provide an extra layer of resilience.
Collaboration
You and your team members need a collaboration space in which to share and work on content. This is where Microsoft Teams (Teams) steps into action.
With one click, anyone inside or outside your company can join your online meeting from any device. Co-author presentations and documents and use whiteboards, polls, and built-in IM to foster teamwork.
Get a hub for teamwork, where you can chat, hold meetings, and share files and apps. Connect your people to their content with file storage and sharing.
The technology
Why Qubic?
We put our customers first to ensure your experience with Qubic is always focused on your needs. Our customer-centric mindset is built in to everything we do at Qubic and has driven our business forward for over 25 years.
Our typical engagement starts with understanding your requirements way before we talk about any technology or solutions. This customer-centric approach has led to thousands of successful ‘right-first-time’ solutions and some customers having been with us for over twenty years.
What our customers say
We have been a long standing customer of Qubic and they have been excellent in helping with our Microsoft Teams deployment. They are very knowledgeable of how to get the most out of Teams and this has improved the way we work as a business. I see Qubic as an extension of our business.
Qubic Group have been instrumental in designing and implementing a business continuity strategy for our business. Before we worked with the team we did not have confidence in data recovery procedures. We now use Qubic for all of our IT infrastructure and couldn’t be happier with the level of service and technical ability they have within the team.