Christmas & New Year Support 2019

For customers with standard service

DayService available
Mon 23 DecNormal Working Day
Tue 24 DecNormal Working Day
Wed 25 DecChristmas Day (not available)
Thu 26 DecBank Holiday (not available)
Fri 27 DecNormal Hours – Fault Calls Only
Sat 28 DecWeekend (not available)
Sun 29 DecWeekend (not available)
Mon 30 DecNormal Hours – Fault Calls Only
Tue 31 DecNormal Hours – Fault Calls Only
Wed 1 JanNew Year’s Day (not available)
Thu 2 JanNormal Working Day

For customers with extended hours service

DayService available
Mon 23 DecNormal Working Day
Tue 24 DecNormal Working Day
Wed 25 DecChristmas Day (not available)
Thu 26 DecNormal & Out-of-Hours (Fault calls)
Fri 27 DecNormal & Out-of-Hours (Fault calls)
Sat 28 DecNormal weekend service
Sun 29 DecNormal weekend service
Mon 30 DecNormal & Out-of-Hours (Fault calls)
Tue 31 DecNormal & Out-of-Hours (Fault calls)
Wed 1 JanNew Year’s Day (not available)
Thu 2 JanNormal Working Day

Extended service outside of normal working hours will be provided for emergencies only over the Christmas period