Hosted Telephony delivers significant benefits over traditional telephone systems. Traditional telephone systems involve you having to buy a telephone system (PBX) and put it somewhere on your premises. You will typically have ISDN lines coming into the system, a maintenance agreement with a supplier; you will have to pay call charges and the cost of electricity to keep it running and may need software upgrades from time to time. If you need to expand or add functionality, you may need to buy extra hardware, extra software and extra ISDN lines or even change the system completely.
With a hosted telephony solution from Qubic, all of this hassle goes away.
No capital outlay
Unlike traditional telephone systems there is no upfront investment needed; our hosted telephony is delivered on a pay-monthly basis. Simply decide how many people you need to use the system, what features they need and how they want to work – we’ll work out the monthly cost per person and that’s it.
Save on monthly costs
With traditional on-site telephone systems you will be paying for ISDN and generally have a hardware service contract. With our hosted telephony solution, the sytem is hosted in our datacentre; voice calls are carried to and from the datacentre over any suitable data connection such as business-grade broadband. This means you have no ISDN cost, no maintenance fee and no running costs; the savings generated can often cover the monthly cost of the service.
Never miss a call
Customers with a mobile workforce need a solution to let their employees make and receive calls wherever they are. The Mitel Dynamic Extension solution allows users to select up to eight different devices or numbers to act as their answer point so callers can reach users regardless of which number they call helping improve customer service.