Mitel Cloud Solutions now HIPAA certified

Healthcare providers now have another reason to choose Mitel Cloud Solutions as their cloud storage partner; several of its cloud hosted solutions have been certified in adhering to the Health Insurance Portability and Accountability Act (HIPAA) standards.

Mitel, the global leader in business communications, is committed to ensuring the highest level of cybersecurity for healthcare providers, while allowing them to take their work processes to a new dimension when it comes to patient care and improving the clinical workflow.

The following services are now HIPAA certified:

  • MiCloud Enterprise
  • Clearspan
  • MiCloud Office
  • MiCloud Business

Practiced since 1996, HIPAA standards were put in place to protect sensitive patient data. To address these standards, Mitel has created a detailed security framework that includes technical and physical safeguards. The framework is further solidified by stringent administrative policies, and it was designed by a dedicated cybersecurity team whose members are also tasked with ongoing monitoring and assessment.

Bob Agnes, Mitel’s President, mentioned that outdated communication tools remain a problem for the healthcare industry, and that these tools are the reasons for decision-making delays and upset patients. By making the necessary technological upgrades, healthcare providers can increase the quality of their services.

Lou Gallagher from HealthEast opted to migrate to Mitel Cloud Solutions. According to him, this resulted in easier data access, the elimination of information silos, an increase in productivity, and seamless staff communication through alternate channels.

Currently, Mitel has more than one million subscribers on a global level.