Scammers are getting smarter from day to day, and according to Microsoft, they are testing new phone-call prompts to trick unsuspecting users into calling a bogus help hotline.
Their goal is to have their victims pay for support they don’t really need, as the supposed issues on their computer are non-existent. For example, a fake blue screen of death is one such trick used by these fraudsters.
Recently, a large number of these fake customer support websites were brought down by the Federal Trade Commission, and one of them was ordered to pay $10 million in refunds earlier this year. Supposedly, their operation extracted an even greater amount from victims between 2012 and 2014, with the numbers estimated to have reached $120 million.
When surfing the web, always be careful – the scammers never sleep.