020 8601 7000
020 8601 7000
Qubic Group plc is an expert technology company that provides enterprise grade hosted voice and data services in addition to traditional localised services. A fully accredited Microsoft Partner, Qubic has been around since 1994 and is a company you can trust to deliver vital IT services.
Qubic provides a full range of support packages to cover data networks and telephone systems installed within the customer premises.
Localised support services provide unlimited fault response using remote access and on-site engineering visits as appropriate.
Localised support packages are tailored to the specific needs of the individual customer and can cover core equipment and services only or can be extended to provide support to the desktop.
Qubic also provides network management through scheduled engineering visits which cover network performance, user changes, mailbox management, license checking and security updates.
Localised support packages are available for business hours as well as extended hours or on a 24/7 basis, providing remote diagnosis and repair outside of normal hours.
Response Business (Mon-Fri exc. Public Holidays – 08.30-17.00 – unlimited fault response)
Response Extended (Mon-Fri exc. Public Holidays – 08.00-20.00 – unlimited fault response during business hours plus remote diagnosis and repair outside of normal hours)
Response Anytime (Mon-Sun exc. Public Holidays – 00.00-24.00 – unlimited fault response during business hours plus remote diagnosis and repair outside of normal hours)
Select Business (Specified number of scheduled engineering days during any contractual period)
Premium Business (Response Business plus Select Business combined)
Premium Extended (Response Extended plus Select Business combined)
Premium Anytime (Response Anytime plus Select Business combined)
