Support

Qubic provides a wide range of support and maintenance packages, ensuring that all users derive the maximum benefit and efficiency from the systems they have installed.

Qubic’s support operation is built around an impressive NOC (Network Operations Centre) that allows our technicians to monitor, access and repair the key elements of our customers’ networks.

Qubic technicians are highly skilled and fully qualified in the systems they support and our control team have the necessary tools to ensure that problems are identified quickly and resolved as rapidly as possible.

Through our unique support charter, we are committed to the immediate acknowledgement and rapid response to any faults and the implementation of any requested network changes within one working day.

Requests for support can be made by telephone to a dedicated customer number, by e-mail to our support desk or through our customer management portal.