IP Telephony
In addition to providing IP Telephony solutions on a hosted basis, Qubic also supplies complete systems to companies wishing to implement a localised solution. By partnering with global vendors such as Mitel and Avaya, a comprehensive range of integrated facilities can be provided. All of Qubic’s telephony solutions are ‘SIP ready’ as well as being compatibel with legacy telephone lines. This allows users to share technology or to migrate from one system to another as it becomes appropriate to do so and without additional investment being necessary.
In addition to supporting all mainstream telephone functions, Qubic’s range of IP Telephony solutions provide the following facilities:
- Data network integration, thereby reducing infrastructure requirements and network management.
- Contact Centre functionality, allowing flexible and powerful management and reporting within a contact centre environment.
- Presence, availability and instant messaging, which enhance office productivity and aid customer service.
- Conference and collaboration options for voice , web and combined.
- Call recording - a range of options to fulifill archive, compliance and training requirements
- Remote worker access – working from home or on them ove, as if you are in the office.
- Mobile twinning – allow your mobile phone to become an extension of your office system.
- Wireless phones, operating on a shared wi-fi network or within a dedicated DECT environment.
- Wide ranging messaging and attendant options.
- An extensive range of IP handsets to suit every requirement.
